🇪🇸
Spanish
Spain · Mexico · Argentina · rest of LATAM
Main language
An advisor who understands you.
In your language.
While Stripe Atlas and Doola give you generic English-only email support, at Aiden we assign you a real person. Over WhatsApp. In Spanish, English, French or Portuguese.
<4h
Average response time
4 languages
Native speakers
9.4/10
NPS satisfaction
Hi Marina, I just checked the HMRC notice that landed in your mailbox. Don't worry, it's just a CT600 reminder. You have until 31 December.
10:32
Oh what a relief 😅 Do you file it for us?
10:33
Yes, it's included. We'll send it to you for review the first week of December. In the meantime, don't worry ✨
10:33
The difference
Why Aiden isn't like the rest.
Stripe Atlas, Doola, Firstbase, Clerky: they all give you generic English-only email support, with no dedicated advisor. Aiden does it the other way round.
Other services
Atlas · Doola · Firstbase · Clerky
- Generic English-only email
- Tickets that switch agents every time
- 24-72h response times
- No context from your previous case
- Copy-paste templates as replies
- Pay extra for a personalised consultation
A
Aiden
Your dedicated personal advisor
- Direct WhatsApp in your language
- One dedicated person, always the same
- Average response < 4h during business hours
- Knows your company, your industry, your taxes
- Answers tailored to your actual case
- Unlimited consultations included
Languages available
In your language. Native.
You choose the language when you sign up. Your advisor will be a native speaker or C2 certified in that language. No Google Translate, no awkward phrasing.
🇬🇧
English
UK, US, Australia, native English speakers worldwide
🇫🇷
Français
France · Belgium · Quebec · Switzerland
🇵🇹
Português
Portugal · Brazil
Need another language? We're adding Italian and German during 2026. Let us know and we'll keep you in mind.
Channels
Via whatever's most convenient for you.
Main channel. Response < 4h during business hours (10:00-19:00, your advisor's time). For 24/7 urgent matters, there's a priority protocol.
Recommended
For longer topics, documents, or when you'd rather have it in writing. Response within 24h max. Your advisor replies, not a bot or a support team.
Video call
For when something needs a screen-share explanation or the paperwork gets complex. Book a slot directly from your dashboard. 30 min, free, no limit.
Dashboard
Messages with context on your case (an invoice, an account, a specific document). Useful when you're talking about something specific and want your advisor to see it right away.
Real stories
What people already living it say.
"I came from Stripe Atlas, where you only got email support in English. Talking to Carlos on WhatsApp in Spanish completely changed how I manage my company. I ask any tax question and he replies within minutes."
D
David R.
Founder · SaaS B2B · Valencia
Customer since 2024
"My advisor speaks fluent English. We talk on WhatsApp like friends. He understands my US/UK business better than my old US accountant who charged me 4 times more for emails I had to chase."
M
Mike T.
Founder · E-commerce · London
English speaker
"Avoir un conseiller qui parle français a tout changé. Les démarches britanniques peuvent être confuses, mais Sophie m'explique chaque étape comme si on était au café. Réponse rapide, toujours claire."
J
Julien M.
Founder · Consulting · Paris
Français
Questions
What you want to know.
Is the advisor included in all plans?
Yes, in every Aiden plan (Standard and PRO, UK and Delaware). On Standard you get a shared advisor with a 24h response time. On PRO you get a dedicated advisor with direct WhatsApp and a response time < 4h.
Can I switch advisors if we don't click?
Of course. If for any reason things don't work with your advisor (style, schedule, whatever it is) just message us and we'll assign you another one. No questions asked. Chemistry matters.
What kind of questions can I ask them?
Anything related to your company: UK/US taxes, banking, questions about HMRC/IRS, annual accounts, invoicing clients, Companies House requirements, what to do with a notice that landed in your mailbox... If it's outside their scope (e.g. tax advice specific to your country of residence), they'll refer you to a specialist partner.
Do they speak my language, or just get by?
Your advisor is a native speaker of the language you choose (or C2 certified). Fluent conversations, local expressions, idioms. This isn't an advisor who picked up Spanish as a second language: it's someone who lives in your culture.
Who exactly is my advisor? Can I see their profile?
Yes. Once you sign up, your dashboard shows your advisor's profile: photo, full name, background (everyone has a tax/accounting or legal background), languages they speak, similar cases they've handled. It's a real person, LinkedIn and all.
What happens if my advisor is on holiday?
They give you advance notice and assign a backup advisor for those weeks. The backup has access to your history and context. You're never left without support.
Your advisor is waiting for you.
A human advisor, in your language, included in every plan.